Privacy Policy

This Privacy Policy applies to Nostalgia Inns Ltd T/a The Plough Inn’s website at www.ploughinn.uk (the “Website”). We at Nostalgia Inns Ltd T/a The Plough Inn take your privacy seriously. This policy explains how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

For the purposes of data protection law, Nostalgia Inns Ltd T/a The Plough Inn is the data controller.
Our registered address is:
The Plough Inn, Cleobury Road, Far Forest, Nr Bewdley, Worcestershire, DY14 9TE.

If you have any questions about how your data is handled, please contact us at contact@ploughinn.uk or adam@nostalgiainns.co.uk

2. Information We Collect

We collect personal data that you provide directly, such as:

Name, address, telephone number, and email address
Payment information when making a purchase or booking
Any details provided when contacting us

We also collect technical information (via cookies and analytics tools) such as:

Website usage data (pages visited, time spent on site, traffic data)
Location and browser/device data
This information does not personally identify you.

3. How We Use Your Information

We process your information to:

Provide our services and fulfil orders or bookings
Meet our contractual and legal obligations
Communicate with you regarding changes to our services or website
Send marketing communications (only where you have consented)
Improve our website and customer experience

4. Sharing Your Information

We may share your personal data:

With regulatory authorities if required by law
With trusted third-party service providers (e.g. website hosting, payment processors, email marketing) under strict data protection agreements
In the event of a business sale or transfer, where customer data may be shared as part of that process

We never sell your personal data to third parties.

5. International Transfers

Some of our service providers may store or process data outside the UK or EEA (e.g. cloud hosting). Where this occurs, we ensure appropriate safeguards are in place to protect your data.

6. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to certain processing
Withdraw consent to marketing at any time

To exercise these rights, contact us at contact@ploughinn.uk or adam@nostalgiainns.co.uk. We will respond within one month.

7. Security

We use appropriate technical and organisational measures to protect your data. Please note, transmission of data over the internet can never be guaranteed as completely secure.

Where we provide login details or passwords, you are responsible for keeping these safe.

8. Cookies

Our Website uses cookies to improve functionality and gather anonymous usage statistics. You can disable cookies in your browser settings, but some features of the Website may not function correctly without them.

9. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites and recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

Nostalgia Inns Ltd T/a The Plough Inn

Last updated: September 2025